Delivery information

Delivery Options Delivery Times Delivery Cost
Royal Mail Tracked 24 - Next Day For orders received before 3pm Monday to Friday, your order will be delivered the next day. (excludes Bank Holidays). £2.99
Royal Mail Tracked 48 - 2-3 days For orders received before 3pm Monday to Friday, your order will be delivered in 2-3 days. (excludes Bank Holidays). £1.99
Special Delivery - Next day before 1pm For orders received before 3pm Monday to Friday, your order will be delivered the next day before 1pm. (excludes Bank Holidays) £9.00
Special Delivery - Next day before 9am For orders received before 3pm Monday to Friday, your order will be delivered the next day before 9am. (excludes Bank Holidays). £20.00
International shipping - To most countries. We ship worldwide. From: £12.00

Christmas Delivery and Returns

Please note: Over the Christmas period the Royal Mail have a high volume of parcels and delays are to be expected with the Tracked 24 and Tracked 48 services. If you’re ordering last minute essentials we would suggest to use the Specialist delivery service to guarantee you get your items in time!

Any orders made on Christmas Eve before 3pm will be shipped the same day however, the Royal Mail will not start delivering these until Thursday the 27th December.
Orders made between the Tuesday the 25th December and Thursday the 27th December will be processed and shipped on Thursday the 27th December.
Orders will then continue as normal!

Returns during the Christmas period.

At Pharaoh our standard returns period is 28 days however during the Christmas period we are extending all returns to Monday the 7th January or the standard 28 days depending on which is greater!

Track your order through the Royal Mail Website. All you will need is your 16 digit tracking number.

UK Delivery Options Explained

Royal Mail Tracked 24

Royal Mail Tracked 24  with Signature aims to deliver your item(s) the next working day and includes full online tracking, SMS/email recipient notifications. 
Please Note: all orders made before 3pm Monday to Friday will be processed the same day. Orders placed after this will be processed the next working day.

Royal Mail Tracked 48

Royal Mail Tracked 48 with Signature aims to deliver your items in 2 to 3 working days and includes full online tracking, SMS/email recipient notifications.
Please Note: all orders made before 3pm Monday to Friday will be processed the same day. Orders placed after this will be processed the next working day

Royal Mail Special Delivery before 9am

This service offers:

– A guaranteed delivery before 9am.
– Full end-to-end tracking

– Notifications when their item is out for delivery

– 4 hour estimated delivery windows

Please Note: all orders made before 3pm Monday to Friday will be processed the same day. Orders placed after this will be processed the next working day.

Royal Mail Special Delivery before 1pm

This service offers:

– A guaranteed delivery before 1pm
– Full end-to-end tracking

– Notifications when their item is out for delivery

– 4 hour estimated delivery windows

Please Note: all orders made before 3pm Monday to Friday will be processed the same day. Orders placed after this will be processed the next working day.

Do I have to pay customs charges on my order if I live outside the UK?

Unfortunately Pharaoh is unable to advise what customs charges may be applied to international shipments. Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Pharaoh. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.